We recognize that the wildfires across Canada are having a devastating impact and may have caused you or your plan members to evacuate your homes on short notice. We understand how stressful and uncertain this time can be, and we want to remind you that support and resources are available to help.
Work-life balance services (life, health and career coaching)
Online Doctors
Through Online Doctors, you can connect virtually with Canadian-licensed physicians for non-emergency medical needs. This service offers extended hours and faster access to care without having to attend an in-person appointment—especially helpful when travel is difficult or local services are disrupted.
Stay informed and prepared
Wildfire updates and safety information are managed by your province. For real-time alerts, fire maps, and air quality updates, visit:
We're here to support you. If you have any questions about these resources, please contact our Customer Service team at 1-888-919-7378 or email us at ics@medaviebluecross.ca.
As a proud member of the Canadian Association of Blue Cross Plans, we're passionate about supporting the wellbeing of Canadians. Every day, we help connect people with care through benefit plans that are tailored to individual health and wellness needs.
Access your benefits on the go with the Blue Cross Mobile app:
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